For mouse not working after update problem, select hardware, and devices.For the keyboard not working after the update problem, select Keyboard from the troubleshooter list.Select Troubleshoot from the left pane.
Run keyboard and mouse troubleshooterĪlso, Run the Build Hardware and Device And keyboard troubleshooter, and first let windows identify and fix the problem itself. Note: If on clean boot keyboard mouse started working then you must uninstall recently install applications to check and identify which apps prevent keyboard and mouse working normally. Start in windows in Clean Boot State to check and identify if any third-party application or driver conflict causing keyboard and mouse to stop working. Also, try to connect the keyboard & mouse to the Different USB ports.
